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Privacy Policy

This Privacy Policy for MacFin describes how and why we collect, store and use your information when you use or engage with our services. Protection of your information is of utmost concern to us and will be carried out as described in this privacy policy. If you have any concerns or queries about this policy please contact MacFin at or using the contact form at the bottom of our website


This policy is subject to change and may be updated at any time, please refer back to it frequently. This policy was last updated on 28/06/2023


In this policy ‘we’ ‘us’ and ‘our’ refers to MacFin


Information we process:

We process information that you provide to us when you engage with us and that we require in order to carry out the services we offer. The nature of this information will depend on what type of interactions you have with us or what services you use.


You guarantee that the information you provide to us is true, accurate and current and shall inform us where relevant of any changes made to it.


Information you provide

This might include:

1) Names

2) Email addresses

3) Telephone numbers

4) Postal addresses

5) Postal address of a recipient, if you purchase a gift to be sent directly

6) Instagram ID if you engage with our Instagram account

7) Your contact preferences

8) Other information relating to customer surveys and/or offers or competitions

9) Your purchase history with us, including information such as clothing size(s) and types purchased


We do not process any sensitive personal information unless this is provided by you as part of a specific query or concern you have in relation to our products or services.


Payment information

We do not have access to your payment information. Purchases on our website are either transacted via Wix payments through a secure payment processor (Stripe or Adyen – this is a choice made by Wix Payments for each transaction and is not under our control). Or alternatively you can pay through through Paypal which is an option integrated into the website checkout process.

Privacy policies for these companies are available here:








Information that is automatically collected

When you visit our website some information is automatically collected. This information does not reveal your specific identity (such as name or contact details) but may include device and usage information such as:


1) IP (internet protocol) addresses

2) Browser and device characteristics

3) Operating system

4) Language preferences

5) Location

6) Information about how and when you engage with our website and/or Instagram

7) Referring URLs

8) Other technical information


This information is used to maintain the security and operations of our services and for internal analytics and monitoring of our business.




At present our website uses essential cookies only. These are to ensure the security and functioning of the website. They do not reveal any information to us about your personal activity or preferences. If this changes in future, we will update the policy to reflect this and make it possible to opt out of non-essential cookies via a cookie banner.



Why we process information:

We process information in order to provide and improve our services, to communicate with you, for security and fraud prevention and to comply with law. The main purposes are as follows:


1) To communicate with you in order to respond to queries, resolve customer service issues or other communications about our products or services.


2) To fulfil and manage your orders and returns.


3) For internal record keeping.


4) For legal and tax requirements.


5) In order to analyse and improve the products and services we offer.


6) We may send marketing or promotional emails which we think will be of interest based on your previous interactions with us. Or we may request feedback on our products and/or services. If you wish to opt out of any marketing or feedback communications at ant time please email us at or via the contact form on our website

7) For the purposes of fraud detection and prevention and to enhance safety on our website.


8) We may process your information where necessary to save or protect an individual’s vital interest, such as to prevent harm.


9) We may also, with your consent, process information for other purposes.


The legal bases under which we process your information:

If you are located in the EU or UK

In order to comply with General Data Protection Regulation (GDPR)and UK GDPR legislation, we must set out the valid legal bases under which we process your information.


1) Consent. We may process your information if you have given us permission to use it for a specific purpose. This is primarily inclusion on a marketing/contact database. You can withdraw your consent at any time by emailing us at or via the contact form on our website


2) Performance of a Contract. We may process your information when we believe it is necessary in order to carry out our contractual obligations to you, or at your request prior to entering into a contract with you.


3) Legitimate interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms.

For example to:

i) Send marketing information about offers, new products or features

ii) Analyse how our services are used and what products are bought so that we can improve what we offer to engage and retain our customers

iii) Request feedback on our products and services

iv) Develop and improve our garment sizing and fit

v) Develop our marketing and advertising strategies

vi) Diagnose problems and/or prevent fraudulent activities

4) Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations. This includes:

i) Invoices or receipts submitted for tax returns

ii) To cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

5) Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.



If you are located in Canada

We may process your information if you have given us express consent to use your information for a specific purpose or in situations where inferred consent can be implied. You can withdraw your consent at any time by emailing us at or via the contact form on our website


In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent. For example:


1) If it is clearly in the interests of an individual and consent cannot be gathered in a timely way.


2) For investigations and fraud detection and prevention.


3) For business transactions providing certain transactions are met.


4) If it is contained in a witness statement and collection is necessary to assess, process or settle an insurance claim.


5) For identifying ill, injured or deceased persons and communicating with next of kin.


6) If we have reasonable grounds to believe an individual has been, is or may be a victim of financial crime.


7) If disclosure is required to comply with a subpoena, warrant, court order or rules of the court relating to production of records.


8) If it is reasonable to expect collection with consent would compromise the availability or accuracy of the information and collection is reasonable for purposes relating to investigating a breach of an agreement or contravention with the laws of Canada or a province.


9) If it was produced by an individual in the course of their employment, business or profession and the collection is consistent with the purposes for which the information was produced.


10) If the information is publicly available and is specified by the relevant Canadian legal regulations, where the use is consistent with the purposes for which the information was produced.


With whom do we share your information:

Protection of your personal information is of the utmost importance to us and we only share information where absolutely necessary in order to carry out our engagements with you or to comply with the law.

We may share the relevant information with:

1) Postal/parcel delivery services (eg. address and sometimes telephone number in order to ensure safe delivery of your order)

2) To relevant legal bodies, if we are required to respond to injunctions, court orders, or legal process. Or if we believe that your actions violate applicable laws or any usage guidelines for our products or services, or threaten the rights, property, or safety of our company, our users, or others.

3) Payment processors. As specified in the payment information section, we do not have access to your payment details. These are processed securely either via Stripe or Adyen through Wix Payments or through Paypal. See the Payment information section under Information we process for links to these companies’ privacy policies.

4) His Majesty's Revenue and Customs (HMRC), if submission of customer invoices or receipts is required with a tax return.


How long do we keep your information:

We keep your information only as long as is necessary to carry out our activities as set out in this document, unless a longer retention period is required by law (such as tax, accounting or other legal requirements). In line with UK law, information such as invoices and receipts for records relating to tax will be kept for 6 years.

If you consent to receive marketing emails or updates about our company, your preferred contact details will be added to a mailing list database. You can be removed from this database at any time by emailing us at

When we have no ongoing legitimate business or legal need to process your personal information, we will either delete or anonymise such information. Some types of data may be collated in our database for internal business analysis purposes, but will be entirely anonymised.


Security of your information:

We have implemented appropriate and reasonable technical and organisational measures to safeguard the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed 100% secure. Transmission of personal information to and from our services is carried out at your own risk. Please remember to only ever use our online services within a secure environment.


Your privacy rights / controlling your information:

If you have any concerns about the processing of your information by MacFin, please contact us specifying your concern.

In some regions (eg. EEA, UK or Canada), you have certain rights under applicable data protection laws. These may include:

1) The right to request access and obtain a copy of your personal information.

2) To request rectification or erasure of information.

3) To restrict or alter the processing of your personal data.

4) Under certain circumstances you may have the right to object to the processing of your data.


You can contact us to make a request by emailing or using the contact form on our website


We will consider and act upon any request in accordance with applicable data protection laws. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.


You can withdraw your consent to be included in marketing or feedback communications at any time by emailing us.

Please note that the withdrawal or alteration of your consent does not affect the lawfulness of any processing activities that have been carried out based on such consent before its withdrawal.


Please note that if you request the erasure of your personal information, we may retain some information for the following purposes:

1) For our legitimate business interests such as fraud detection and prevention and enhancing safety.

2) We may keep some of your information for tax, legal reporting and auditing obligations.

3) Some types of information may remain in our database, but are anonymised


If you are located in the EEA or UK and you believe we are unlawfully processing your data, you have the right to register a complaint with your Member State data protection authority or the UK data protection authority. If you are located in Switzerland you may contact the Federal Data Protection and Information Commissioner.


How to contact us:

Thank you for taking time to read this privacy policy. MacFin is a small and very new business. If you have any queries or concerns please get in touch.


Or via the contact form at the bottom of our website

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